Terms and Conditions

General

These terms apply in respect of sales of online services, telephone services, newsletters, templates, consultancy, outsource, recruitment and any combinations of such formats and updating services and information packages (“Goods”) as determined by Reman HR Ltd (“the Supplier”). The Goods are intended for business / commercial users only. “Customers” are defined as named subscribers to subscription Goods or purchasers of non-subscription Goods.

Goods supplied may differ from those advertised in the Supplier’s website or other promotional material. Such differences will not materially alter the Goods. These terms and conditions will be interpreted in accordance with the Laws of England and Wales.

Price

The Supplier reserves the right to change the contents and/or price and/or delivery charges of any Goods at any time without prior notification – if this results from reasons beyond its control. The Supplier will, however, use its best endeavours to notify customers. The price payable shall be the total price specified in the Supplier’s current price list, less any discounts agreed in advance by the Supplier and plus the applicable cost of packaging, postage and delivery (“Delivery Charges”) and VAT at the current rate.

The postage and packing charges displayed on this site are applicable to orders delivered to a UK address only.

The price payable for subscription products after the initial subscription period is the Supplier’s list renewal price at the anniversary of the commencement of the subscription or shall be the price advised by the Supplier when notifying the Customer of the forthcoming renewal.

Any discounts agreed by the Supplier shall have effect only for the duration of the subscription period covered by the Customer invoice or sales confirmation letter/e-mail unless specified in advance in writing.

The subscription price is not refundable either in whole or in part.

Prices are subject to VAT at the applicable rate.

Subscriptions: Term and Termination

The Subscription Period begins on the date of the order (‘Commencement Date’) and unless otherwise agreed lasts for a minimum of 12 months. The Subscription continues automatically for successive periods of twelve months unless terminated by either party giving the other party written notice no less than thirty days before an anniversary date of the Commencement Date.

The Supplier will notify the customer in writing before each anniversary of the Commencement Date of the price payable for the next subscription period and, where the subscription relates to an online product, of any change to the licence terms and conditions applicable to that product.

Subscription Fee

The Supplier reserves the right to change the contents and/or fee and/or delivery charges of any Goods at any time without prior notification.

The fee payable shall be the total price specified in the Supplier’s current price list, less any discounts agreed in advance by the Supplier and plus the applicable cost of packaging, postage and delivery (“Delivery Charges”) and VAT at the current rate.

The fee payable for subscription products after the initial subscription period is the Supplier’s list renewal price at the anniversary of the commencement of the subscription unless otherwise agreed. The Subscription fee is not refundable either in whole or in part. The Subscriber shall pay the subscription fee within 30 days of the invoice date and thereafter annually within 30 days of that year’s invoice date.

Fees are subject to VAT at the applicable rate.

Licences and Electronic Content

The Licensor limits usage of the electronic service to the agreed number of users as specified in the product offer. Unless otherwise stated, usage levels refer to the totality of different users who are required to access the service in the client organisation.

Selected information packages include electronic versions of all/part of the service, online versions of all/part of the service as an integral part of the overall service.

Online, and services provided through any other electronic delivery mechanism are supplied subject to the licence terms and conditions supplied with the product. The Customer is required to review and accept these terms before first using the product. Use of the product is implied as acceptance of the terms.

Delivery of online products is made using the World Wide Web. All warranties express or implied, regarding the availability of any online product at any particular time or times are excluded.

Reman HR Advice Lines

  • Reman HR Advice Lines are telephone advisory services on a variety of areas of HR business management and practice.
  • Advice is given on the understanding that the Supplier is not in business as a law firm, legal consultant, or medical practioner.
  • The service may be used by the Customer to obtain advice relating to their own organisation at one address. This service is not available to organisations or consultants acting as advisers to third parties.
  • A membership number must be quoted at the beginning of every call. Advice can only be given to Customers who have a current, paid subscription.
  • The Advice Line telephone numbers are confidential and must not be revealed to anyone.
  • Calls may be monitored / recorded for quality assurance purposes.
  • The Supplier reserves the right to terminate the Customer’s access to the Advice lines immediately due to the Customer’s excessive or otherwise unreasonable use of the Advice lines. Otherwise the Supplier reserves the right to terminate access upon giving the Customer thirty days prior notice in writing.
  • The Customer’s subscription may be revised in light of their usage of the Advice lines. Written advice is subject to separate terms and conditions.
  • The Supplier’s total liability in contract tort (including negligence or breach of statutory duty) misrepresentation or otherwise with respect of any claim arising in respect of its acts or omissions in relation to the provision of the Reman HR advice lines under the Agreement shall be limited to the total sums received by the Supplier pursuant to this Agreement in the calendar year of the claim relating to such acts or omissions.

 

Cancellation

No refund is available in the event of cancellation at any point during the subscription period in respect of any Goods.

Intellectual Property

All copyright and other intellectual property rights in the Goods vest in the Supplier unless expressly stated in the Goods that the copyright belongs to a third party. The Customer’s subscription to the Goods does not operate to give the Customer any intellectual property rights in the Goods.

The Customer shall not engage in any unauthorised use, copying or distribution of the information in the Goods. The Customer has a personal, non-transferable and non-exclusive license to use the Goods.

Liability

Great care has been taken in the compilation and preparation of the Goods to ensure accuracy and the Supplier will make every endeavour to remedy any errors or attributable omissions. The Supplier does not warrant that the information contained in the Goods is accurate or complete. The Customer accepts that it is his responsibility to ensure that the Goods are appropriate and fit for his purpose(s). The Supplier gives no warranty, express or implied with regard to quality, condition or fitness for purpose. The Supplier’s entire liability and the Customer’s exclusive remedy, shall be the replacement of the Goods. In no event will the Supplier be liable for damages of any kind, direct, indirect or consequential (including, but not limited to, loss of profits) however arising, even if the Supplier has been advised of the possibility of such damage. The Supplier does not guarantee the accuracy, content, or timeliness of online or electronic services or that they or related systems are free from viruses or other contaminating or destructive properties. Time is not of the essence for delivery of Goods and the Supplier’s liability for incorrect delivery or failure to deliver is limited to the replacement of Goods. Nothing in this clause shall exclude the Supplier’s liability for death or personal injury, for fraud or fraudulent misrepresentation.

Payment

Payment for invoiced Goods is due within thirty days of invoice, in the currency of the invoice and drawn on a UK based bank or any other such method as agreed by the Supplier. Failure to pay all outstanding amounts by the due date may result in the withholding of further supplies to the Customer.

How to Pay

Cheques should be made payable to Reman HR Ltd.
BACS payments can also be paid, for which details will be provided.